A family hospitality business, starting small with big ambitions.
Since the launch and successful operation of Nigeria’s premier all-inclusive beach resort and our unique jollof offering, consistent positive feedback on LCNL’s customer-first personnel led to the Academy in September, 2023. All participants receive a physical certificate on the day. Courses can be held at a neutral location, or at your place of work.
Courses are one-day (9-5pm), classroom-based with plenty of practical and are priced per person. A minimum of 20 participants required. Discounts are available for larger groups.
Courses
LCNL Academy offers two flagship courses, available and applicable to all industries:
1 - Effective Team Leadership
for Winning Teams
for team leads, mid-level managers and graduate students pursuing studies in management.
2 - Professional Guest Experience
Retaining Customers
for "frontline" customer-facing professionals, including Managers, Front Desk Staff, Guest Relations and Customer Service Managers.
Terms
Courses are now open to up to 50 participants each. A minimum of 20 participants required. Pricing includes VAT and Consumption Tax.
Payments are not refundable but can be transferred within a 3-month period.
Cancellations / transfers require a 48 hour notice.
Transfers due to no-show on the day reflect a 50% rebooking fee.
LCNL reserves the right to reschedule if class minimums are not met.
